1. Introduction & Acceptance
These Terms & Conditions (“Terms”) govern your use of PlokiMoz’s casino hotel website and casino resort booking services. By accessing our casino hotel site or completing a casino resort booking, you agree to these Terms. If you disagree, please do not use our services.
2. Eligibility & Legal Age
You confirm you are at least the legal gambling age (18 or 21 depending on location) to book casino hotel stays or use any casino resort services. Minors are not permitted. Accurate personal information, including name, date of birth, address, and payment details, must be provided during booking.
3. Booking and Confirmation
- Your booking is a request which becomes confirmed only when we send an official booking confirmation.
- All casino hotel and resort rates are quoted per night or per package and vary by location, season, and availability.
- We reserve the right to decline or cancel a booking at any time with full refund if necessary.
- Please review all booking details—hotel room type, resort package, casino gaming inclusion—before finalizing payment.
4. Payments & Taxes
- Full payment or a deposit may be charged at the time of booking.
- Additional charges may apply for extra guests, mini-bar, spa, gaming buy-ins, resort fees, gaming taxes, or local levies.
- For credit card transactions, valid POS/AML compliance is required at check-in.
5. Cancellation & Refunds
- Standard cancellation policy: full refund if cancelled at least 48 hours before check-in.
- Late cancellations incur fees—typically equivalent to one night’s casino hotel charge.
- No refunds after check-in.
- Some promotional packages or restricted rates may have non-refundable terms—check the booking confirmation.
6. Check‑In / Check‑Out
- Check-in: 3 PM, Check-out: 11 AM (local resort time).
- Early check-in/late check-out may be subject to availability and fees.
- Valid ID and payment details are required at check-in for casino hotel stays.
7. Guest Conduct & Restrictions
Guests must abide by all casino rules, house policies, and local regulations while using casino facilities, gaming areas, hotel rooms, or common resort spaces.
We may refuse service or remove guests for behavior including—but not limited to:
- Illegal gambling practices, fraud, or cheating.
- Damage to property or theft.
- Illegal activities, public intoxication, harassment, or disruptive conduct.
No refunds will be issued for eviction due to misconduct.
8. Promotions & Loyalty Programs
- Offers like free-play credits or resort packages subject to eligibility, availability, and valid documentation.
- Loyalty program benefits require registration and are subject to their own Terms & Conditions.
9. Intellectual Property
All content on our casino hotel site—logos, branding, images, text—is owned by PlokiMoz or licensed by us. Unauthorized reproduction or use is strictly prohibited.
10. Liability & Disclaimers
- Our casino hotel and resort listings are provided as-is. We attempt accuracy but do not guarantee availability or pricing.
- We are not responsible for losses, theft, illness, or injury during resort stays or at the hotel casino.
- Casino winnings are not guaranteed; gaming involves risk.
- Our liability is limited to the amount paid for the casino hotel booking.
11. Indemnification
You agree to indemnify and hold PlokiMoz harmless from claims, losses, damages, liabilities, or expenses arising from your breach of these Terms, your misuse of casino or hotel resort services, or violation of laws.
12. Force Majeure
We are not liable for failures or delays caused by events beyond our control (e.g., natural disasters, acts of government, pandemics, or facility closures). In such cases, we’ll make reasonable efforts to assist with rebooking or refunds.
13. Governing Law & Disputes
These Terms are governed by the laws of our principal jurisdiction. Disputes should be first addressed through negotiation. If unresolved, disputes may go to binding arbitration or courts as outlined in your booking confirmation.
14. Amendments
PlokiMoz may modify these Terms at any time. Updates will be indicated by the “Last updated” date. Your continued use of services confirms acceptance of any changes; please review regularly.
15. Severability
If any provision is held invalid, unenforceable, or illegal under relevant law, it will be modified or removed while remaining enforceable. The rest of the Terms remains in effect.
16. Contact Information
Have questions or need support? Contact us:
📧 [email protected]
📞 +1 (800) 123-4567
📬 [Office Address for Legal Notices]