1. Introduction
Welcome to PlokiMoz (“we,” “us,” “our”), dedicated to providing comprehensive casino hotel and casino resort booking services. This Privacy Policy explains how we collect, use, secure, and disclose your personal information when you access our casino hotel website, book stays at casino resorts, or engage with any casino services. By using our services, you agree to this policy.
2. What Information We Collect
We collect:
- Personal data: name, email, mailing address, phone number, nationality, date of birth (to verify legal age for casino hotel stays), payment card info.
- Gaming preferences: favorite casino games, history of casino visits, hotel resort room choices.
- Device & usage data: IP addresses, browser type, device IDs, session times, clicks while browsing casino hotel resort listings.
- Location data: approximate location to provide region-based casino hotel promotions, offers, and availability.
- Third-party data: if you log in via social media, we receive your public profile info for convenience when booking casino hotel resorts.
3. How We Use Your Information
Your information is used to:
- Process and confirm bookings at casino hotels and casino resorts.
- Provide casino hotel offers, upsells, loyalty benefits, and customized gaming deals.
- Improve casino services, website navigation, and user experience in both casino and hotel resort contexts.
- Facilitate payment authorization and security for casino resort transactions.
- Communicate via email, SMS, or app notifications about casino hotel reservations, cancellations, reminders, or loyalty rewards.
- Conduct research on casino hotel usage trends to better tailor future casino, hotel resort features.
- Meet legal obligations including age verification for casino hotel stays and reporting for regulated casino operations.
4. Cookies and Online Tracking
We use cookies and trackers on our casino hotel website and casino resort booking platforms to:
- Remember your login and settings.
- Analyze casino hotel traffic trends and ad performance.
- Display personalized casino hotel promotions and resort offers.
- Provide social media features.
You can adjust or delete cookies via browser settings, but this may affect functionality when browsing casino hotel resort content.
5. Information Sharing & Disclosure
We may share your data with:
- Hotel resort and casino booking partners to confirm reservations.
- Payment processors for casino hotel transactions.
- Affiliates helping with marketing casino or hotel resort services.
- Third-party service providers for analytics, email communications, and customer support.
- Law enforcement, regulators, or tax authorities when required for casino laws.
- Business partners if we merge, are acquired, or restructure; your data may be transferred in such events but remains protected under this privacy policy.
We do not sell personal data to outside marketers or unrelated casino outlets.
6. Security Protections
We utilize encryption, secure sockets layer (SSL), access controls, and regular reviews to safeguard your casino hotel and resort data. However, internet transmissions are not completely risk-free, so we cannot guarantee absolute security.
7. Data Retention
We retain personal data as long as needed to fulfill the purposes detailed here, including ongoing casino hotel reservations, promotions, legal compliance, tax obligations, or dispute resolutions—typically for up to seven years.
8. Children’s Privacy
We do not permit anyone under the legal gambling age (e.g., 18 or 21 depending on jurisdiction) to book casino stays or use casino hotel services. We do not knowingly collect children’s personal information.
9. Your Rights
Based on your jurisdiction, you may have rights to:
- Access or receive a copy of your personal data related to casino hotel/resort services.
- Correct or update inaccurate information.
- Delete or restrict our use of personal data.
- Withdraw consent for marketing communications.
- Object to data processing if required by law.
To exercise these, contact [email protected]. We’ll respond within required timelines.
10. International Transfers
Your personal data may be processed in countries outside your residence where our facilities or service providers are located. We ensure adequate safeguards, such as data transfer agreements or standard clauses, to protect data privacy during casino resort bookings.
11. Third-Party Links
Our casino hotel website may include links to other casino or travel sites. We are not responsible for their privacy practices. Please review their privacy policies separately.
12. Policy Updates
We may revise this policy periodically. Updates will be indicated by “Last updated” date. We encourage you to review this page regularly. Continued use of services post-update constitutes acceptance.
13. Contact Us
For privacy inquiries related to casino hotels or resorts, data access requests, or complaints, email us at [email protected] or mail to:
PlokiMoz Privacy Team
[Physical Address for Privacy Inquiries]